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  • Tim Kosmala

Custom Answer Replacement Variables in AutoResponder

One of the key features of AutoResponder is the ability to use Answer Replacements in your reply messages. These are like variables that can be used in any AutoResponder rule. There are predefined Answer Replacements, but you can also add custom ones which make it easy to use the same text blocks in multiple rules and edit them centrally. This means that you can set the variable name and replacement text yourself, giving you even more flexibility and control over your automated replies.


Create custom answer replacement variables in AutoResponder

The custom answer replacements screen can be found in the main menu on the left in AutoResponder or within the predefined answer replacements dialog by clicking Edit.


Default & custom answer replacements above the reply.
Default & custom answer replacements above the reply.

From there, you can click + and add a new variable name and replacement text. The variable name is automatically surrounded by % and spaces are replaced with _. The replacement text can be anything and can also include standard answer replacements.


Screen for adding custom answer replacements.
Screen for adding custom answer replacements.

Once you've saved your new custom answer replacement, you can use it in any of your reply messages. For example, if you create a variable called "signature" with a replacement text of "John Smith", you can use %signature% in your reply message, and it will automatically be replaced with "John Smith".


In conclusion, custom answer replacements in AutoResponder are a powerful feature that allow you to create reusable text blocks that can be used in multiple rules. You only need to set a variable name and a replacement text. Using custom answer replacements in your reply messages can save you time and effort, and make your automated replies even more effective.

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